Frequently Asked Questions

How should checks be made out?

Please make checks payable to Susan G. Komen. Checks can be uploaded for immediate credit using the Komen app, which is the fastest method. Mailed checks must include a completed Check Submission Form and mailed to:

Susan G. Komen
Go Pink for the Cure
P.O. Box 801889
Dallas, TX 75380

*Mailed checks can take up to eight weeks to post to your fundraiser.

How do I know if Komen has received mailed donations?

Komen sends gift acknowledgements/tax receipts to the name/address as it appears on the donation check or money order. Donors should receive these acknowledgements through the mail four to six weeks after the check has been deposited. We highly recommend using the Komen app to deposit checks to prevent such long wait times.

Is my donation tax-deductible?

Contributions to Susan G. Komen may be fully tax deductible permissible by law. Please consult your tax advisor regarding the deductibility of your gift.

Will I receive a tax receipt for my donation?

Komen issues receipts for any donation of $10 or more received by check through the mail. Please do not send cash. If your donation is in cash form, you will not receive a tax receipt. Receipts should arrive by mail approximately four to six weeks from the date it was deposited. To ensure you receive a tax receipt, please donate with a credit or debit card or write a check to “Susan G. Komen.” If you make an online donation using a credit or debit card, you’ll receive an immediate acknowledgement.

How is my online fundraising thermometer updated to reflect current donations?

Donations made by credit or debit card through your fundraising page are automatically reflected on your thermometer. Using the Komen app’s mobile check deposit feature will also update your thermometer immediately. Mailed donations will be added once they are received and processed, which can take up to eight weeks.

I am collecting donations at an onsite Go Pink fundraising event. Should I notify Komen?

Yes! If there is an onsite Go Pink fundraiser or Komen fundraising event where a number of donors will share an internet connection (Wi-Fi), Komen must have the IP number at least two weeks prior to the event for whitelisting. This is because our system has a fraud setting that blocks multiple gifts from one connection unless we enable the whitelist. Additionally, we will need the date and start/end time of the event. Please email the information and any questions to gopink@komen.org.

Can Komen donate any wristbands or giveaways for my fundraising event?

While we are not able to donate wristbands or giveaways for fundraising events, we do have several online resources where you can find similar items and support Komen at the same time.

As we continue our partnership into 2026, Komen is proud to collaborate with Oriental Trading to support our mission to end breast cancer. Through the end of the year, 10% of every purchase made at orientaltrading.com/GoPink will be donated to Komen. Every purchase helps fuel progress and supports the individuals, families and communities we serve every day.

You can also shop Komen-branded apparel, gifts, giveaways and more at ShopKomen.com.

I received an error message about my session timing out, but it still looks like I’m logged in with “Welcome” and my name at the top of the page.

To protect your information, the system will automatically log users out after a period of inactivity. If presented with a username and password field, enter your information to continue. If not, click the Welcome link at the top of your page and select Log Out. Then click the Login button to begin a new session.

Is there an app for Go Pink for the Cure participants?

Open the Komen mobile app. If you don’t already have it, you can download the Komen mobile app in the App Store or on Google Play. Your username and password are the same as those provided to you for your Fundraising Center.

How do I use the Komen mobile app to fundraise?

Use the menu button on the top left of the app screen to navigate to the assortment of fundraising tools. First, head to the Manage Page section to personalize your fundraising page with a photo and share why you Go Pink for the Cure. Team Captains will have an option to update their team's photo and story, too! Then, head to the Fundraise page where you'll find easy ways to share the link to your fundraising page, as well as handy sample messages to text, email or post on social. Use the Donations page to thank your donors for supporting your fundraising efforts. Learn more about the app.

Is support available if I am having trouble with the mobile app?

Yes. In the top left corner of the app, there is a Menu Icon. Click this and then "Need Help?" to open the Help screen. Submit your question(s) using the Questions button under each support description.

Do I need to mail in checks if I deposit them through the mobile app?

No. If you deposit a check through the mobile app, you do not need to mail it in or submit any additional forms. Make sure the check is payable to Susan G. Komen, is dated and signed, has matching written and numerical amounts, and is endorsed "For Deposit Only" on the back. In the app, go to Donations > Deposit Check and follow the prompts.

If you need any support with your Fundraising Center or the mobile app, please don’t hesitate to reach out to gopink@komen.org.

Social Media Assets

Social media is one of the fastest and most effective ways to rally your community, grow awareness and inspire donations for your fundraiser. Make sure that you announce your participation in your Go Pink for the Cure fundraiser, talk about why this cause matters to you, and highlight how breast cancer has touched your life personally. Authentic stories resonate and motivate others to give. Don’t forget to use the hashtags #GoPink and #GoPinkfortheCure in your posts!

Tag us so we can cheer you on!

• Facebook: @Susangkomen
• X: @Susangkomen
• Instagram: @Susangkomen
• LinkedIn: @Susangkomen
• TikTok: @susangkomen

How do I get started?

If you need help, please contact the Go Pink for the Cure team at gopink@komen.org.

Should I register my fundraiser as an individual or as a team?

Go Pink for the Cure provides many ways to fundraise: create a donation page, start a fundraiser or join a fundraiser by clicking here.

If you would like to register as an individual with no team members, you can create a donation page. This fundraising page will only have a donation button; there is no option for team members to join. View step-by-step instructions for creating a donation page here.

If you would like to have a team where many individual participants can register to fundraise individually toward the same team goal, register to start a fundraiser. This option gives you both a collective team fundraising page and individual pages for each registered participant. All pages can be personalized separately with descriptions, photos and unique URLs. View step-by-step instructions for starting a new fundraiser with teams here.

If you would like to join an already established fundraiser, you can view step-by-step instructions here.

I created a fundraiser in the past. Do I need to register again?

All fundraisers are kept open from the start date until the end of our fiscal year (March 31). Given that, you will need to register for a new fundraiser every year. We update our resources and technology annually and want to make sure you have the latest and greatest. Additionally, to be eligible for fundraising rewards, you must register for a new event each year.

What if I didn’t receive any information after I registered my fundraiser?

Sometimes our emails can get caught in your spam filter. If you did not receive an email from us within three hours of submitting your registration, please check your spam filter (or if you have a Gmail address, the Promotions tab of your inbox). If you find an email from us there, please whitelist our email address (gopink@komen.org) so that you will receive other informational emails straight to your inbox.

How can I join an existing fundraiser or team?

Click the Find a Fundraiser button on the top right of the Go Pink for the Cure homepage, or navigate to the Support a Go Pink for the Cure Fundraiser section on the Go Pink for the Cure home page and search for the team. Once you’ve found the team that you want to join, click Join Team.

Do my team members have to register?

Yes. Their registration gives them access to the multiple fundraising channels and connects them to the community of participants and fundraisers all working toward the goal of ending breast cancer forever.

Do donations to a team qualify team members to receive fundraising incentives?

No. To qualify for fundraising rewards individual team members must have the amount required to receive the reward in their individual fundraising accounts. Donations to a team do not count toward individual team member fundraising. To learn more about the Komen Rewards program, and to view the rewards, please click here.

Do I need fundraising experience to participate?

No! Komen provides guidance, toolkits and resources to help you plan and execute your event successfully.

Click here for the Adult Toolkit.
Click here for the Youth Toolkit.

Can students lead their own events?

Yes. The program is designed to empower students as leaders and advocates. Many successful Go Pink for the Cure initiatives are student-driven grassroots events.

What types of events work best?

Anything that brings people together around awareness and action — sports tournaments, themed game days, school challenges, fitness classes and community gatherings are all popular options.

How can I fundraise?

Sharing the story of why you participate in Go Pink for the Cure is the key to fundraising success. There are many ways to do this. Check out our Go Pink for the Cure Toolkit for tools that help plan and promote your fundraiser, including editable event and goal posters, invitations, social media graphics and more.

Does the money raised benefit people in our community?

Funds raised though Go Pink for the Cure supports Komen’s mission to save lives and end breast cancer through breakthrough research and ensuring all people receive the care they need. Through your support, our neighbors will benefit from research discoveries, public policy, advocacy and direct patient support services.

What are the guidelines for fundraisers that include door prizes, raffle drawings and/or sweepstakes?

Federal and state laws prohibit and/or restrict certain gaming activities such as door prizes, raffles, drawings, etc. These laws vary from state to state and in different jurisdictions. Before conducting such activities as a form of fundraiser, please consult with a local attorney and tax professional to ensure compliance. Please be advised that for these reasons, Komen cannot provide legal or tax advice to individual fundraisers, nor can Komen be listed as the host for events.

When and how will I receive my fundraising incentive gift(s)?

Once you have raised $250 or more, you may begin redeeming incentive items. When you have raised $100, you will receive an email from komenincentives@genumark.com with information about setting up an account through the incentive program site. Please check your spam/promotions folders if you can't find the email.

You may redeem points for items at any time as often as you like, for as many items as you like, based on your points available. Points may be earned and accumulated for fundraising through the following Komen programs: Race for the Cure, MORE THAN PINK Walk, DIY, Go Pink for the Cure and 3-Day.

You must redeem points through www.genumarkshops.com/komen/ to receive your gift(s). The item(s) will be shipped to the address entered in our system at registration. Komen reserves the right to substitute an item of equal value if incentive items are unavailable. If you have any questions, please contact info@komen.org.

Do fundraising points expire?

Yes. Points will expire after 18 months with no fundraising activity for any of the programs listed above.

Can I use a Go Pink for the Cure logo on my fundraising materials?

Go Pink for the Cure (GPFTC) Fundraisers are welcome to use our special Komen fundraising logos, as shown below. GPFTC Fundraisers’ usage of Komen logos are strictly limited to the below logos and GPFTC Fundraisers cannot use the original Susan G. Komen logo or the Running Ribbon on event materials other than those provided to you by Komen, if any. Additionally, GPFTC Fundraisers cannot sell items with Komen Fundraising logos on them or alter the Komen Fundraising logos in any way. Komen Fundraising logos must be displayed without any other logo or brand name appearing on the same items or materials. Co-branding is strictly prohibited. For more information, please email us at gopink@komen.org