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Common Questions

Need more information about the 2022 Komen San Francisco Bay Area MORE THAN PINK Walk? Get the answers to your walk questions and how your fundraising makes an impact long after you walk. For event details visit the Event Information page.

Still have questions? Contact Us at:
Email: info@komen.org
Phone: 1-877-GO KOMEN ext 4

Do I get a t-shirt?
All participants who raise a minimum of $100 by November 2, 2022, will receive a grey commemorative event t-shirt.

All survivors and those living with metastatic breast cancer will receive a special t-shirt recognizing their role in our event regardless of fundraising level or status. Registered survivors/those living with metastatic breast cancer who raise $100 or more will receive two shirts - a pink survivor shirt and a gray participant shirt.


How will I get my t-shirt?

    • Early t-shirt pick-up on Saturday, Sept. 24 at Sports Basement, Presidio, San Francisco between 10 a.m.—1 p.m. Anyone who has already fundraised $100+, Survivors and those living with MBC are invited to pick up early.
    • Virtual Participants who raise $100+ by Sept. 24 will receive their shirts in the mail the week before event day.
    • Event Day t-shirt pick-up is available between 9:30—11:30 a.m. at the Komen Entrance, Gate E at the San Francisco Zoo.
    • Virtual Participants who raise $100+ by Nov. 2, 2022 will be mailed shirts after the November deadline.

Please note that t-shirts are distributed on a first-come, first-served basis. Register early to guarantee we include your shirt in our order! While we do our best with ordering, we cannot guarantee availability of all sizes.

How much is the registration fee?
There is no registration fee to join the San Francisco Bay Area MORE THAN PINK Walk. Additionally, Komen is paying the zoo entrance fee for every walker so please register every person (2 years old or older) who will walk with us at the San Francisco Zoo on event day.

How can I register?
You can register online by clicking the button below. We recommend registering in advance of event day to avoid lines at the zoo.

Do my team members have to register?
Yes. Their registration gives them access to the multiple fundraising channels and connects them to the community of participants and fundraisers all working toward the goal of ending breast cancer forever.

Can donations made to a team be split or shared among team members?
We are unable to split or transfer donations between individual and team accounts.

How can I fundraise?
There are multiple ways you can fundraise for your MORE THAN PINK Walk. This Fundraising Toolkit provides a step-by-step guide to fundraising. You can also visit the Fundraising for Walk page for additional tools and tips to get started.

All registered participants have access to an online Fundraising Center where you can share a personal photo and story and send email and social posts to friends and family.

FUNDRAISING POWER TOOLS - Fundraisers who use these tools raise 4x more, on average, than those who don't!

    • Connect your Fundraising Page to Facebook and ask your social community to support you.
    • Download the Mobile App so you can text your friends and family or deposit checks toward your fundraising. View the Mobile App User Guide to learn more about the app features.

Want to earn Fundraising Prizes to enhance your event day?
Whether you are on a team or joining as an individual walker you will receive a personal fundraising page when you register to walk. When you join a team, your individual fundraising rolls up to count toward your teams’ overall fundraising total.

What are the Event Day Fundraising Prizes?

    • $100 - Every participant who fundraises $100 by event day will receive a participant shirt upon entering the zoo.
    • $500 - Every participant who fundraises $500 by Monday, September 12 will receive a personalized mission board to be displayed on event day.
    • $1,000 - Every participant who fundraises $1,000 by event day will enjoy a continental breakfast on the Playfield Lawn on event day & will be invited to join a VIP Fundraiser Animal Experience. *Survivors & Thrivers who fundraise $500 will also be invited to the Animal Experience
    • $5,000 - Any Team who collectively fundraises $5,000 by Monday, September 12 will receive a team table and 8 folding chairs to use on the Playfield Lawn on event day.

Do you require fundraising?
No. However, we do encourage all participants to fundraise. This event is about going from awareness to taking action. If every participant raised $100, together we can support treatment and patient support programs in our community.

Are patients, survivors and those living with metastatic breast cancer expected to fundraise?
Yes. We encourage every participant to fundraise and have an opportunity to earn fundraising prizes as our “thank you,” for your efforts. We find that people who have a deeply personal connection to the cause and who are willing to share that with others are the most powerful and passionate fundraisers.

Does the money raised benefit people in our community?
Funds raised through the MORE THAN PINK Walk series supports Komen’s mission to save lives and end breast cancer through breakthrough research and ensuring all people receive the care they need. Through your support, all of our neighbors will benefit from research discoveries, advocacy and direct patient support services.

We are grateful to everyone who chooses to fundraise for the Susan G. Komen mission. Below we have outlined ways in which we would like to thank you!

What is a Top Fundraiser?
Top Fundraisers are all individuals who have raised $1,000+ or more by Walk Day. They are invited to join our Top Fundraising Area on the Playfield Lawn for a complimentary continental breakfast and to meet other Top Individual Fundraisers.

Is there a deadline for fundraising?
All donations that are received by Oct. 30, 2022, at midnight will be credited to your fundraising total.

When and how will I receive my fundraising recognition gift?
If you fundraised $250+ by October 30, you will receive an email from incentives@halo.com with information about your earned gift level and instructions on how to redeem it. Please check your spam/promotions folders if you can't find the email. After receiving the email, participants will select one gift in their qualifying level or one item in a lower level. Gifts are not cumulative. The item will be shipped to the address entered in our system at registration. Susan G. Komen reserves the right to substitute an item of equal value if recognition items are unavailable. If you have any questions, please contact info@komen.org.

I’m not receiving Komen emails. What can I do?
Check your Spam or Junk folders to see if your email might have accidentally been directed there. If you have a Gmail email, you can also check the "Promotions" folder for missing emails. To ensure our emails are delivered properly, please add info@komen.org to your Safe Senders and Contact list.

How do I use the Mobile App to Fundraise?
The Mobile App allows you to fundraise on-the-go and track your progress. You can also track your steps and learn more about the impact you are having to end breast cancer. View the Mobile App guide, to learn more about the features of the app to help you make a greater impact. Video: How to Download the Mobile App

How do I track my steps using the Mobile App?
Connect to Apple Health or Google Fit to track your steps so your everyday walk or run can be one to end breast cancer. Make sure to allow access to ALL data for proper tracking. Once connected, click the “Get Active” icon at the bottom to view your steps & activity challenges. Simply hit the Start button to begin recording your steps and select “Confirm” when prompted to save the information.

Check out all six available step challenge badges under the “My Challenges” tab, including the Finisher Badge for taking 6,000 steps to officially finish the MORE THAN PINK Walk.

Is support available if I am having trouble with the Mobile App?
Yes. In the top right corner of the App Home Screen there is a gear icon. Click this and then “Need Help?” to open the support portal. Search the app FAQ for an answer or open a ticket with our app support team.

Do I need to mail in checks if I deposit them through the Mobile App?
No. You do not need to mail in checks if you have deposited them through the Mobile App.